Privacy Policy

AHZB LTD

Last updated: 12/08/2026

Introduction

This is our Privacy Notice. Here we explain how we collect, use, share, and keep information relating to you. This information is known as personal data and is referred to as “information” in this Privacy Notice.

We must explain this to you under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (together, “Data Protection Law”).

The Data Protection Law protects your information and tells us how we can use it.

You can ask for more details about how we use your information by emailing us at info@ahzb.co.uk.

If you give us information relating to another person (for example, a colleague or contact at your business), you are responsible for telling them how to find this notice and ensuring they do not object to us using their information as described here.

1. Who we are

When we talk about “us”, “we” or “our”, we are talking about AHZB LTD, a company registered in England and Wales under company number 16242229

AHZB LTD is the controller of your information for the purposes of Data Protection Law. This means that we decide how and why your information is used.

If you have any questions about how we use your information, or wish to exercise any of your rights under Data Protection Law, you can contact us by:

• emailing us at: info@ahzb.co.uk

2. What information do we process about you?

Personal data means any information relating to a living person. Processing means doing anything with your information, including collecting, recording, storing, sharing, and changing it.

Our services include business growth strategy, marketing, and automation services for businesses (“Clients”). To provide these services, we collect and keep information about you and, where relevant, about colleagues or contacts at your business.

In some cases, providing your information to us is necessary so that we can provide our services to you. Without certain information, we may not be able to provide our services to you.

The categories of information we may collect include:

• Personal details — name, contact details (email, phone), and job title or role.
• Business information — your company name, industry, services, marketing goals, and preferences, and other details you provide about your business.
• Enquiry and onboarding information — how you heard about us, the reason for your enquiry, and any information you provide when booking a consultation or engaging our services.
• Account and campaign data — information processed in connection with the marketing campaigns, automations, or systems we build or run for you, including data from advertising platforms, email or SMS platforms, CRMs, and analytics tools connected to your account.
• Payment information — billing details and payment records. We do not store full card details — these are processed by our payment providers on our behalf.
• Communications — emails, messages, and call records between you and us, including via our website contact form or newsletter sign-up.
• Website and cookies information — information about your use of our website, collected through cookies and similar technologies. See our Cookies section below.

3. How we collect your information

• Directly from you — when you contact us through our website, phone, or email, book a consultation, complete onboarding forms, sign up to our newsletter, or otherwise communicate with us.
• From others, with your knowledge — we may also collect information from referral partners, or from platforms and tools you connect us to (for example, ad accounts, CRMs, or analytics platforms) in order to deliver our services.

Where information is shared with us by a third party, we will let you know what we have received where appropriate.

4. Why we use your information

Under Data Protection Law, we need a legal basis to use your information. Below we explain why we use it, our legal basis, and the type of information involved.

• Providing our services (strategy, marketing, automations) — legal basis: performance of our contract with you, and your consent where relevant (for example, for marketing platforms connected to your accounts). Information used: personal details, business information, account and campaign data.
• Onboarding, billing, and account administration — legal basis: performance of our contract with you, and legal obligation for accounting and tax records. Information used: personal details, payment information, communications.
• Responding to enquiries — legal basis: performance of our contract with you or steps prior to entering a contract, and our legitimate interest in responding to enquiries. Information used: personal details, enquiry and onboarding information, communications.
• Newsletter and marketing communications (where you have signed up) — legal basis: your consent. Information used: name and email address.
• Legal and regulatory compliance — legal basis: legal obligation, and our legitimate interest in maintaining proper business records. Information used: all categories above, as relevant.
• Managing complaints, legal claims, or disputes — legal basis: legal obligation, and our legitimate interest in managing and defending claims. Information used: all categories above, as relevant.
• Cookies and similar technologies — legal basis: your consent for non-essential cookies, and our legitimate interest for strictly necessary cookies. Information used: website and cookies information.
• Responding to data protection rights requests — legal basis: legal obligation. Information used: personal details, communications, and any other relevant information.

Where we rely on “legitimate interests”, this means we have considered that our use of your information is reasonably necessary, would not be expected to override your rights and freedoms, and that there is no less intrusive way to achieve our purpose. You have the right to object — see Section 9 (Your rights).

5. How we share your information

• Companies who provide support services to us — (for example, hosting, CRM, email/SMS, advertising, and automation platforms, and IT support) — for our legitimate interest in operating efficiently and securely, and performance of our contract with you.
• Payment processors — to process payments, under performance of our contract with you.
• Our professional advisers — (accountants, insurers, legal advisers) — for our legitimate interest in obtaining advice and protecting our position, and legal obligation where relevant.
• Regulators or authorities — where required by law, or to assist with an investigation or complaint.

We do not sell your information to third parties, and we do not share your information with third parties for their own marketing purposes.

6. Sending your information outside the UK

We aim to store and process your information within the UK wherever possible. However, some of the service providers we use (for example, cloud hosting, marketing, or automation platforms) may be based outside the UK, or may transfer information outside the UK as part of their service.

Where this happens, we will only send your information to a country outside the UK where:

• the UK government has decided the country has an adequate level of protection (an “adequacy regulation”);
• appropriate safeguards are in place, such as the International Data Transfer Agreement (IDTA) or the UK addendum to the EU Standard Contractual Clauses; or
• an exception under Data Protection Law applies — for example, the transfer is necessary to provide our services to you, or with your explicit consent.

You can ask us for more information about the safeguards in place for any particular transfer.

7. How long we keep your information

• Client and campaign records — (including account and campaign data, communications, and reporting) are retained for the duration of our engagement and for a reasonable period afterwards, normally no more than 6 years, in line with our legal and contractual obligations.
• Financial and billing records — are retained for at least 6 years, in line with UK tax law.
• Website enquiry and newsletter sign-up information — is retained for as long as you remain subscribed, or until you ask us to delete it. If you have made an enquiry but have not become a client, we retain your details for a reasonable period (normally no more than 24 months) before deletion.

Where we no longer need your information, we will securely delete or anonymise it.

8. Cookies

Our website uses cookies and similar technologies to help it function properly and to improve your experience. We use the following categories of cookies:

• Strictly necessary cookies — essential for our website to work, including features such as our contact form. These do not require your consent.
• Functionality cookies — remember choices you make to provide a more personalised experience.
• Performance and analytics cookies — help us understand how visitors use our website, so we can improve it. These are only set with your consent.
• Targeting and advertising cookies — used to deliver relevant adverts to you on other websites or platforms. These are only set with your consent.

Other than strictly necessary cookies, we will only set cookies on your device with your consent. You can manage or withdraw your consent at any time, and control or delete cookies through your browser settings. If you disable certain cookies, some parts of our website may not work as intended.

9. Your rights

Under Data Protection Law, you have the right to:

• Access — ask for a copy of the personal information we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — ask us to delete your information, subject to our legal and contractual obligations.
• Restriction — ask us to restrict processing in certain circumstances.
• Objection — object to processing based on our legitimate interests, including direct marketing.
• Portability — ask to receive your information in a structured, commonly used, machine-readable format.
• Withdrawing consent — withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

Some rights may not apply, or may be limited, depending on the legal basis we rely on and our other obligations.

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month (or up to three months for complex requests), and may need to verify your identity first.

10. If you want to make a complaint

If you are unhappy with how we have handled your information, please contact us first using the details in Section 1, so we can address your concerns directly.

If you remain unhappy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• by post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
• online: ico.org.uk

11. Changes to this notice

We may update this Privacy Notice from time to time, particularly when we change how we use your information, or when our services, technology, or legal obligations change. The “Last updated” date at the top of this notice shows when it was last revised. Where we make material changes, we will take reasonable steps to bring this to your attention, such as posting a notice on our website.

12. Contact us

AHZB LTD

Email: info@ahzb.co.uk

Website: ahzb.co.uk